Scott Hendrickson

Integrity, Relationships, and Empathy. We live in a vast world but work in a tight-knit security industry. We treat people with the respect that everyone deserves.

Your customer today could be your employer tomorrow and vice versa, so there is only room for being professional always. The empathetic approach came to me while managing a Technical Support department.

If you don’t try to understand your customer’s situation, enjoy solving problems, and get a high from fixing things, you shouldn’t be in this line of business.

An undergraduate degree in Finance and Economics helped get me into a short career in consumer finance where we approved loans, collected, and played Repo Man as needed. Next was an Electronics Degree in Avionics, which was bad timing for getting a job with an airline. However, through a tech school classmate, I got an interview and position with a national security integrator that focused on retail loss prevention. Holding positions of Inside Sales, Video Technical Support, Manager, and Video Product Manager spanning twenty years. Through those years as an integrator, I developed skills in troubleshooting, training, and relationship building. I was blessed with great mentors and teammates. I worked with MTR for many years as an integrator, so when the opportunity arose to join Matt and MTR in 2014, it was an easy decision and continues to be a great career decision.

Personal Information:

My wife of 35 years, Joyce, and I live in the Southwest Twin Cities area. We enjoy walking our pup Ginger, biking, boating, and home projects.

We have two adult sons who are off the payroll and, with their independence, are realizing that Mom and Dad are not as dumb as previously thought. We love our times when we can all get together for a BBQ and an afternoon of games.

Family and time together…...